NHS Highland fully involved adults with learning disabilites in developing a policy to ensure that they are supported and enabled to make, maintain and break close personal relationships, and recognising their risk of exploitation.

A geriatric ward in Lothian implemented guidelines from the "Behind Closed Doors" campaign in order to protect the dignity of elderly patients when using the toilet.

NHS Tayside has has developed a streamlined and targeted patient feedback scheme. Because the comments are specific, real and measurable changes can be implemented in a short time.

A Macmillan Lead Cancer Nurse worked with a local further education college to develop a support programme for cancer patients and carers, which equips them with the knowledge and skills to get involved in shaping cancer services in NHS Fife.

NHS Tayside has developed several projects which expand the range of treatment options for patients and carers who are suffering from mild to moderate anxiety or depression. These have been made available in community settings and online.

NHS Tayside has introduced the Healthy Communities Collaborative, a community-led project addressing health and social issues for older adults. As a result, social and community groups have been set up and safety concerns are being addressed.