GP follow-up services for post-treatment melanoma patients were improved by establishing a patient steering group with the help of a Macmillan PPI Worker.

A nail-cutting service staffed by volunteers was set up at the request of local people, leaving the Chiropodist/Podiatrist free to deal with more serious cases. Service users are included on the Committee.

Practitioners from a range of disciplines collaborated to produce an information pack for stroke patients - taking into account their cognitive and physical needs. Patients and carers evaluated the final draft before publication.

Focus groups were held to discover the needs of patients following cancer treatment. A pilot self-care programme was set up in response to the information gathered.

A questionnaire in a GP surgery identified the need for a local diabetes peer support group.

This initiative allows information about vulnerable people to be stored in an accessible place in case of emergency, and has already been adopted by a number of other regions.